Short answers for common operating tasks.
Use these guides to set up your workspace, import business data, process orders, manage inventory, and keep account access controlled.
Guides
Focused entry points for the workflows most teams ask about first.
Create an account
Start from the workbench, register with your email, verify access, and invite teammates when your workspace is ready.
Prepare your workspace
Add company basics, connect channels, import product records, define warehouses, and review permissions.
Import and process orders
Connect a selling channel or upload order files, then use exception views to handle blocked or incomplete orders first.
Configure stock rules
Create warehouse locations, map SKUs, set replenishment thresholds, and monitor low-stock warnings.
Use dashboards and exports
Review sales, inventory, margin, logistics, ads, and review reports. Export data when finance or operations needs an offline copy.
Manage roles and permissions
Keep sensitive operational and financial data limited to the teammates who need it.
Quick checks
I cannot find a connected store.
Check whether the channel authorization is complete and whether your user role has store visibility.
Inventory numbers look different from a marketplace.
Confirm SKU mapping, warehouse selection, and the latest sync time before changing stock manually.
A teammate cannot access a module.
Review their role and permission group. Finance, reports, and admin settings may require elevated access.
Where do I ask for support?
Contact the Merry team by email at Merry520@boattosea.net with your workspace, module, and a short description of the issue.